Included is a global, impact–led D&I
consultancy. We bring together smart people who care
to build inclusive organisations.
Included: Equity, Diversity & Inclusion Consultancy
Included is a global, impact–led ED&I consultancy. We exist to make an impactful contribution to society by transforming organisations, inspiring mindset and behavioural shifts, and embedding inclusion into the employee and customer experience.
We create high performing teams, thriving environments, we help attract and retain quality people who meet their businesses strategies. Our services are:
We create high performing teams, thriving environments, we help attract and retain quality people who meet their businesses strategies. Our services are:
SERVICESStrategy
We work directly with CEOs, HR Directors and senior management teams to ensure D&I is part of your strategy.
SERVICESData
We calculate diversity, model the future diversity of an organisation, and measure inclusion.
SERVICESGovernance
We help you create the key frameworks & accountabilities that you need to deliver on your inclusion programming.
SERVICESLeadership
We help you gain buy-in for inclusive change, tailored to all levels of the organisation.
SERVICESSystems
We build and rebuild internal and outward-facing systems that support and perpetuate inclusion.
Included is a global, impact–led D&I
consultancy. We bring together smart people who care
to build inclusive organisations.
Our Services
Included is a global, impact–led D&I consultancy. We bring together smart people who care to build inclusive organisations.
SERVICESStrategy
We work directly with CEOs, HR Directors and senior management teams to ensure D&I is part of your strategy.
SERVICESData
We calculate diversity, model the future diversity of an organisation, and measure inclusion.
SERVICESGovernance
We help you create the key frameworks & accountabilities that you need to deliver on your inclusion programming.
SERVICESLeadership
We help you gain buy-in for inclusive change, tailored to all levels of the organisation.
SERVICESSystems
We build and rebuild internal and outward-facing systems that support and perpetuate inclusion.
Proud to be trusted by:
Our Clients
Featured Solutions
We are a consultancy that offers a comprehensive suite of solutions. There are five areas of intervention necessary to build a truly inclusive organisation (Strategy, Data, Governance, Leadership and Systems), and within those pillars, we feature some of our most popular and successful products here.
Strategy Alignment
Our Strategy Alignment solution allows key decision-makers to be guided by expert facilitation and pause, reflect and appreciate the options, before commencing their D&I journey, ensuring greater impact.
Employee Networks and Resource Groups
Many companies seek to create diversity networks or Employee Resource Groups (“ERG”). Included provides expert guidance for ensuring they are well-structured, add value to members and the organisation and have measurable meaningful impact.
Keynote
In less than one hour we can completely reframe how your people think about inclusion and diversity.
Inclusion Diagnostic
Our unique, statistically validated Inclusion Diagnostic (“ID”) measures the level of inclusion in an organisation. This helps us to design targeted, meaningful interventions to create more inclusive cultures.
Inclusive Leadership Programmes
Our suite of Inclusive Leadership Programmes (“ILP”) are an investment in re-framing inclusion for leaders to benefit them and the wider organisation.
Find your Solution
From keynotes, fireside chats and team talks to inclusion coaching, multi-month leadership programmes and digital learning solutions
Featured Solutions
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SYSTEMSInclusive Product Design
We partner with you to re-engineer your design processes, considering and embedding inclusion in the creation of your products and delivery of services.
LEADERSHIPAllyship Programme
“Being an ally” is important – but what does it practically mean? We work with you to clarify definitions and understanding, and provide frameworks, workshops and systematic solutions for perpetual allyship.
DATAInclusion Diagnostic
Our unique, statistically validated Inclusion Diagnostic (“ID”) measures the level of inclusion in an organisation and then helps us to design targeted, meaningful interventions to create more inclusive cultures. It is this that is the critical determinant in the success of any D&I programming.
STRATEGYStrategy Development
We help you embed D&I in the very strategy of the organisation. Only when it is linked to your top priorities will D&I truly succeed and enable positive impact.
DATAD&I Dashboard
We work with you to build up real-time metrics for diversity, equity and inclusion in your organisation, assisting with scoping out actions and interventions, and further supporting your D&I strategy.
GOVERNANCENetworks & ERGs
Many companies seek to create diversity networks or Employee Resource Groups (“ERG”). Included provides expert guidance for ensuring they are well-structured, add value to members and the organisation and have measurable meaningful impact.
Impact Report
This Impact Report explores the impact inclusion is having in the Social,
Economic, Cultural, Medical, Environmental, and Digital spheres and
introduces our Impact Index.
Economic, Cultural, Medical, Environmental, and Digital spheres and
introduces our Impact Index.
Impact Report 2022
This Impact Report explores the impact inclusion is having in the Social,
Economic, Cultural, Medical, Environmental, and Digital spheres and
introduces our Impact Index.
Economic, Cultural, Medical, Environmental, and Digital spheres and
introduces our Impact Index.
Latest Insights
Included draws on its deep experience in academia, government and business to provide global thought leadership on D&I.
Neurodiversity Celebration Week
Neurodiversity Celebration Week Interview with Consultant, Lydia Collins: Can you share a little about your journey and how you discovered or embraced your neurotype? I am a late-realised, and lifelong highly masking autistic person, assigned female at birth, and I also have OCD and PTSD. I know I’ve struggled for much of my life in...
Embracing Hearing Aids: A Game-Changer for Long-Term Health
Embracing Hearing Aids: A Game-Changer for Long-Term Health This World Hearing Day (3rd March), our Director of Operations, Vikki, shares her journey with hearing loss – and why she’s now a proud hearing aid wearer. I first noticed my hearing loss in my 30s while working in noisy TV production offices. I’d miss parts of...
This Too Shall Pass
This too shall pass I’ve worked in Diversity and Inclusion for almost thirty years now. I have the privilege to Chair Included, one of the most established and recognised consultancies in this space. Where we are Many colleagues are feeling pretty flat right now. For professionals who have dedicated their lives to combatting injustice and...
The Key to Inclusion Audiobook Released
The Key to Inclusion Audiobook The audio book of our most recent publication ‘the Key to Inclusion’ is out now! Get your copy at any of the following retailers: Spotify Libro.FM Kobo, Walmart Google Play Soon to be available on Amazon Audible. To mark this exciting moment, we are offering you the chance of winning...
It’s still Black History Month in the US, and it’s still important
It’s still Black History Month in the US, and it’s still important This past weekend, I went to my local grocery store like I do most weekends. As I was walking to my car in the parking lot, I heard someone shout, “Go back home! We don’t want you, and we don’t need you!” I...
Inclusive Leadership: Driving Performance, not just Compliance
Inclusive Leadership: Driving Performance, Not Just Compliance At Included, we know that inclusive leadership isn’t just a ‘nice to have’ – it’s a business imperative. It strengthens engagement, drives retention, and enables firms to perform at their best. But how do we move beyond compliance-driven inclusion and embed it as a core part of how...
The Key to Inclusion
A Practical Guide to Diversity, Equity and Belonging for You, Your Team and Your organisation By Stephen Frost (Editor) and contributors. Recognising the importance of diversity, belonging and equity is not enough. This book has the practical guidance needed to think differently and make true inclusion a reality.
Edited by Stephen Frost, a leading voice in the Diversity and Inclusion (D&I) space, this book is a practical guide for all those who know that achieving inclusion at work is important but don’t know where to start. It covers everything from how to develop remote inclusion in a digital working environment, cultural intelligence to how diversity can impact employer models.
A Practical Guide to Diversity, Equity and Belonging for You, Your Team and Your organisation By Stephen Frost (Editor) and contributors. Recognising the importance of diversity, belonging and equity is not enough. This book has the practical guidance needed to think differently and make true inclusion a reality.
Edited by Stephen Frost, a leading voice in the Diversity and Inclusion (D&I) space, this book is a practical guide for all those who know that achieving inclusion at work is important but don’t know where to start. It covers everything from how to develop remote inclusion in a digital working environment, cultural intelligence to how diversity can impact employer models.
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