Impact

Included is an impact-led organisation. This means that we work with our clients to understand how inclusion can be used as a methodology to support organisational purpose and ambitions.

Impact is different for every client but might involve embedding inclusion in the product design process, or by debiasing the systems to better manage risk.

We launched our Impact Index to help companies visualise transformative inclusion, and navigate the journey towards Inclusion 4.0 with a series of solutions and interventions.

Through our approach we create meaningful impact for ourselves, our clients, and the wider world through inclusive interventions.

We carefully define what impact means for our clients, and we understand, measure and report on the impact made with our clients. Read more in our Impact Reports.

Impact Reports

Impact Report 2020
July 14, 2023by included
Impact Report 2020
Included‘s first ever impact report, released in 2020, reflects on some of the key themes, learning and success factors we have gathered in our global inclusion work since our founding in 2012, and the measurable impact they have had. Impact Report 2020 Building Inclusive organisations As the Head of Diversity and Inclusion (D&I) at the...
Impact Report 2021
July 14, 2023by included
Impact Report 2021
Our inaugural Impact Report, published in December 2020, featured a number of our clients who made a commitment to inclusion and, working with Included, drove impact and saw results. We revisited our 2020 clients who shared their diversity, equity, and inclusion challenges, actions, and impact for this 2021 Impact Bulletin. We also share more about...
Impact Report 2022
July 14, 2023by included
Impact Report 2022
Included explores the impact inclusion is having in the Social, Economic, Cultural, Medical, Environmental, and Digital spheres and introduces our Impact Index. This report includes: Included’s new Impact Index: Measure your inclusion journey. Case studies from Included clients such as the Joseph Rowntree Foundation. Insight from our clients and partners including the Black Business Institute...

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