Impact Report 2020

Included‘s first ever impact report, released in 2020, reflects on some of the key themes, learning and success factors we have gathered in our global inclusion work since our founding in 2012, and the measurable impact they have had.

Building Inclusive organisations

As the Head of Diversity and Inclusion (D&I) at the London 2012 Olympic and Paralympic Games, Stephen Frost witnessed first-hand the courage, creativity and talent of the diverse, 200,000-strong team that delivered the Games. They showed the world what real inclusion looks like. It was that impact Stephen wanted to capture, distil, and recreate when he founded Included after the Games.

Seen through a particular lens, the glow of London 2012 looks a long way away. We seem, in 2020, to inhabit a divided, damaged world. One beset by ongoing political strife, inequality, instability, as well as a global health crisis that has upended the way we live and work, perhaps permanently. In these chaotic times, inclusion has never been more important.

The stories featured in this report come from Wellcome, the Bank of England, the International Paralympic Committee, Music Masters, Cloudflare, and AlixPartners. They show us what is possible when we make the choice of inclusion and take the practical steps to embed it, using strategy, data, and the power of inclusive leadership to create tangible change. Benefits such as more equitable health outcomes, stronger risk mitigation for the public’s financial good, debiased and deracialised tech design, expanded opportunity in the arts for those who have been denied it, and much more. Benefits for individuals, organisations, and the wider world.
Publisher: Included
Published: 2020
Extent: 20pages
Edition: 1

More Impact Reports
Our inaugural Impact Report, published in December 2020, featured a number of our clients who made a commitment to inclusion and, working with Included, drove impact and saw results. We...
Included explores the impact inclusion is having in the Social, Economic, Cultural, Medical, Environmental, and Digital spheres and introduces our Impact Index.

Latest Insights

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla non risus, accumsan mi sit amet, sagittis du maecenas in.
Included Gifts of Inclusion
December 19, 2023by Anthony Small
Included Gifts of Inclusion
The Gift of Inclusion As the season of giving unfolds, there’s a unique gift we can all share – the gift of inclusion. Let’s take a moment to reflect on the profound impact that inclusivity has in our lives. Inclusion isn’t just a corporate buzzword; it’s a heartfelt embrace of diversity, understanding and acceptance in...
Has HR fallen out of love with Diversity & Inclusion?
October 27, 2023by included
Has HR fallen out of love with Diversity & Inclusion?
Has HR fallen out of love with Diversity & Inclusion? In January 2005, I led the team at Stonewall that launched the first Workplace Equality Index. We came up with the idea to frame diversity and inclusion (D&I) as an aspirational positive (rather than simply a cost of doing business), and benchmark companies on their...
Inclusive Communication: Overcoming Accent Bias in the Workplace
September 28, 2023by included
Inclusive Communication: Overcoming Accent Bias in the Workplace
Inclusive Communication: Overcoming Accent Bias in the Workplace Have you ever had your accent mocked at work? Banter isn’t uncommon in modern workspaces and can be playful when it’s reciprocated both ways, but don’t let your feelings become invalidated if you feel offended. Being made to feel insignificant and unimportant because of your accent is...

Want to know more?

Fill in the details below, and we’ll get right back to you…

    Sign up for our newsletter

    Error: Contact form not found.