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Welcome

Introduction

Included‘s first ever impact report, released in 2020, reflects on some of the key themes, learning and success factors we have gathered in our global inclusion work since our founding in 2012, and the measurable impact they have had.

Insights

Impact Report 2020

Building Inclusive Organisations

Introduction

As the Head of Diversity and Inclusion (D&I) at the London 2012 Olympic and Paralympic Games, Stephen Frost witnessed first-hand the courage, creativity and talent of the diverse, 200,000-strong team that delivered the Games. They showed the world what real inclusion looks like. It was that impact Stephen wanted to capture, distil, and recreate when he founded Included after the Games.

Seen through a particular lens, the glow of London 2012 looks a long way away. We seem, in 2020, to inhabit a divided, damaged world. One beset by ongoing political strife, inequality, instability, as well as a global health crisis that has upended the way we live and work, perhaps permanently. In these chaotic times, inclusion has never been more important. 

The stories featured in this report come from Wellcome, the Bank of England, the International Paralympic Committee, Music Masters, Cloudflare, and AlixPartners. They show us what is possible when we make the choice of inclusion and take the practical steps to embed it, using strategy, data, and the power of inclusive leadership to create tangible change. Benefits such as more equitable health outcomes, stronger risk mitigation for the public’s financial good, debiased and deracialised tech design, expanded opportunity in the arts for those who have been denied it, and much more. Benefits for individuals, organisations, and the wider world. 

December 2020

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Information

Publisher: Included

Published: 2020

Format: 170 x 250

Extent: 40pages

Edition: 500

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Contents

Foreword

Baroness Doreen Lawrence of Clarendon

In light of the Covid-19 virus, and the impact it has had on Black, Asian and minority ethnic people, this report shows us that effectively inclusion is a choice. A choice that we have collectively failed to make for too long. But a choice that can bring profound and long-lasting benefits.

Impact Report 2020

Welcome

As the Head of Diversity and Inclusion (D&I) at the London 2012 Olympic and Paralympic Games, Stephen Frost witnessed first-hand the courage, creativity and talent of the diverse, 200,000-strong team that delivered the Games. They showed the world what real inclusion looks like. It was that impact Stephen wanted to capture, distil, and recreate when...

Included

Inclusion 3.0 and the Critical Role of Measurement

As the case studies in this report show, we help organisations reframe inclusion as something that benefits their outputs and impact.

Bank of England

Deploying Inclusion Data to Create Opportunity for Black and Minority Ethnic Talent

The Bank’s aim is to create an environment where everyone, regardless of their background or identity, feels welcome and can thrive.

International Paralympic Committee

Growing the Movement and Preparing for this Moment

The introduction of an inclusion strategy, inclusive leadership interventions, and people-related systems reviews and adjustments has made the IPC an employer of choice for all.

Music Masters

“I’M IN”! Baselining Inclusion & Creating Opportunity in Music

Summary Inclusion Music Masters’ launch of I’M IN in 2020 is a huge step forward for inclusion in the music sector, and is a reflection of the critical moment we are in. Music Masters’ work done in recent years has meant that the door was open at the right time. Participation Already the I’M IN...

Cloudflare

Helping to Build a More Inclusive Internet

Cloudflare’s work on inclusion in the last two years has been important preparation for the Covid-19 era in which the world is transforming at an accelerated rate, and is waking up – often via digital methods – to systemic racism and inequalities.

AlixPartners

When it Really Mattered: Inclusive Impact

D&I work undertaken by the firm from 2015 to 2019 has paid dividends in many ways, and ensured a strong response to the extraordinary events of 2020.

Wellcome

Working Towards Equal Health Outcomes

Summary Embedded inclusion In recent years, Wellcome has started the journey of embedding inclusion into research and research culture, both internally and externally. This will ultimately reduce inequalities in treatments and improve global health outcomes in the longer term. Covid–19 response Externally, Wellcome’s Covid-19 response is to apply an international, inclusive and culture-led approach to...

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