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INTRODUCTIONOur Services
Included is recognised globally for partnering with Organisations to deliver innovative, impact-led D&I solutions.
We bring together global leaders with deep expertise in D&I and extensive leadership experience in the worlds of academia, business and government. Our impact-led approach to inclusion has brought meaningful, measurable change in the public, private and third sectors.
We are passionate about benefiting the clients we work with and contributing to making the world a better place.
We partner with clients across the five areas that our research and practice tells us we need to get right in inclusion work: strategy, data, governance, leadership and systems.
We bring together global leaders with deep expertise in D&I and extensive leadership experience in the worlds of academia, business and government. Our impact-led approach to inclusion has brought meaningful, measurable change in the public, private and third sectors.
We are passionate about benefiting the clients we work with and contributing to making the world a better place.
We partner with clients across the five areas that our research and practice tells us we need to get right in inclusion work: strategy, data, governance, leadership and systems.
We are experts in designing D&I strategies tailored to the business goals of an Organisation. We help position D&I to support the core purpose and impact of the Organisation. We work directly with CEOs, HR Directors and senior management teams to ensure D&I is part of Organisational strategy.
SOLUTIONS
Strategy Workshop
Strategy Development
Steering Group
Retainer Consultancy
Research
D&I Statement
We calculate diversity, model the future diversity of an Organisation, and measure inclusion. By doing so, we identify targeted interventions that will help to create inclusive cultures.
SOLUTIONS
Focus/Listening Groups
Impact Framework
D&I Dashboard
Inclusive Data Audit
Projection Model
Inclusion Diagnostic
We help you create the key frameworks and accountabilities that you need to deliver on your inclusion programming. We observe and improve corporate decision making from boardroom to shop floor and everywhere in between.
SOLUTIONS
RACI Model
Board Effectiveness
Networks & ERGs
From keynotes, fireside chats and team talks to inclusion coaching, multi-month leadership programmes and digital learning solutions, we help you gain buy-in for inclusive change, tailored to all levels of the Organisation.
SOLUTIONS
Allyship Programme
Anti-Racism Series
Anti-Sexual Harassment
Inclusive Coaching
Keynote
Leadership Lab
Leadership Programme
Mentoring Programme
Mobile Microlearning
Series Deliveries
Sponsorship Programme
Unconscious Bias
We build and rebuild internal and outward-facing systems that support and perpetuate inclusion. We analyse processes such as recruitment, retention, product creation, and procurement. We identify potential bias and then work with you to sequence the debiasing and improvement of your systems.
SOLUTIONS
Global D&I Review
Race Audit
Inclusive Performance
Inclusive Product Design
Diversity Monitoring
Systems Review
Approach
Our approach of Understand, Lead and Deliver ensures we skilfully and positively disrupt and educate the Boardroom in corporations, academia, media and government to help re-engineer Organisations to be more inclusive.
Understand
Understand is about defining your why. It’s about understanding what D&I is, why it matters to your Organisation, crafting a relevant business case and then relating that to existing challenges you are trying to tackle.
Lead
Lead is about leaders taking personal responsibility for their behaviours and understanding their own impact. We help empower people and their teams to deliver inclusive cultures.
Deliver
Deliver is about actions. We help develop targeted interventions to change the specific aspects of the Organisation that need focus, bringing a truly practical approach.
Maturity Model
Organisations tend to adopt one of three approaches to D&I work, as we detail in our books and thought leadership. These approaches are either compliance (Diversity 101), PR (Diversity 2.0) or genuine embedding in decision-making (Inclusion 3.0). We cover the range but focus at moving Organisations towards 3.0 and real impact – and we’re helping to craft the future world of Inclusion 4.0.
Diversity 101
The ‘101’, compliance-heavy approach to D&I has been about attaining a minimum, not a maximum. It tackles legal requirements and may include gender or ethnicity quotas.
Diversity 2.0
The reputational or marketing-led approach sees Organisations begin to ‘take a stand’ in visible ways.
Inclusion 3.0
Our partner Organisations go further and work towards truly embedding inclusion in leadership behaviours. We call this approach ‘Inclusion 3.0’.
Inclusion 4.0
Taking inclusion to the next level calls for system change. These Organisations are radically changing work, embracing digital innovation, remote work, and dispersed workforces.
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