Why Included?
Included is a global impact-led EDI consultancy founded by Stephen Frost, former Head of Equity, Diversity and Inclusion (EDI) for the London 2012 Olympic and Paralympic Games. Our mission is simple: to build inclusive organisations and a truly meritocratic workplace. That’s how we contribute to a better world.
We believe an inclusive world begins at work. That’s why we work directly with boards and leadership teams - positively challenging, educating, and supporting them to re-engineer their organisations for lasting inclusion. We’re focused on real, measurable change - never just words on a page. Our values are lived every day by our team.
Our team combines deep EDI expertise with leadership experience spanning business, academia, and government. We’ve successfully delivered programmes across public, private, and non-profit sectors worldwide.
Our approach is grounded in a proven theory of change, developed and tested in the high-pressure environment of the Olympic and Paralympic Games. It starts with understanding the problem and defining your “why.” Next, we empower leaders to take personal ownership - because no one else can lead for you. And finally, we focus on action: targeted, meaningful steps that deliver measurable impact for people and organisations alike.
We believe an inclusive world begins at work. That’s why we work directly with boards and leadership teams - positively challenging, educating, and supporting them to re-engineer their organisations for lasting inclusion. We’re focused on real, measurable change - never just words on a page. Our values are lived every day by our team.
Our team combines deep EDI expertise with leadership experience spanning business, academia, and government. We’ve successfully delivered programmes across public, private, and non-profit sectors worldwide.
Our approach is grounded in a proven theory of change, developed and tested in the high-pressure environment of the Olympic and Paralympic Games. It starts with understanding the problem and defining your “why.” Next, we empower leaders to take personal ownership - because no one else can lead for you. And finally, we focus on action: targeted, meaningful steps that deliver measurable impact for people and organisations alike.
Our Rich History
Included was born from the legacy of the London 2012 Olympic and Paralympic Games, which showcased to the world what true inclusion can look and feel like - and the value it brings to both individuals and organisations. Since then, we’ve been helping clients around the globe move beyond good intentions to meaningful action: understanding the real value of diversity, owning personal responsibility for inclusion, and delivering practical, measurable change through our expert EDI consulting.
Our Journey
2012
London Olympic and Paralympic Games shows the world what inclusion can look like.
2013
Frost Included f(i), is established with 3 clients – Harvard University, the International Paralympic Committee and Novartis.
2014
The Inclusion Imperative, a book detailing the inclusion story of London 2012, is published.
2015
f(i) becomes a limited company and the team grows.
2016
The United Kingdom narrowly votes to leave the European Union and Donald Trump is elected to the White House.
2017
Inclusive Talent Management, our second book, wins awards and further recognition for our work.
2018
The team grows further and we increase our expertise in strategy, data and leadership work.
2019
Building an Inclusive organisation is our third book to be published and is again shortlisted for awards.
2020
Launch of our first Impact Report, detailing a decade of building inclusive organisations.
2021
Following a global pandemic and the Black Lives Matter movement, we support a growing number of organisations worldwide. We become Included.
2022
The Key to Inclusion, our fourth book is published. A practical guide to Diversity, Equity and Belonging for individuals, teams and organisations, sharing the practical guidance needed to think differently and make true inclusion a reality.
2023
We launch the Included Impact Index to give organisations an immediate assessment their D&I performance against our maturity framework to enable clients to have the greatest impact as they continue their D&I journey
Latest Insights
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Coffee Chat: Driving Fairness and Equity in Talent Management
Episode 73 – Driving Fairness and Equity in Talent Management Join Michelle Sequeira, CEO of Included, and Henrike von Platen, CEO of FPI in this engaging coffee talk as they discuss the importance of embedding fairness and equity into talent management processes. Michelle shares insights from her 15 years of experience in embedding fairness into...
Free May Webinar: From Promises to Progress: 2020 Was a Wake-Up Call – Did We Answer?
From Promises to Progress: 2020 Was a Wake-Up Call – Did We Answer? Five years after the murder of George Floyd sparked a global reckoning on racial injustice, we pause to ask: What has truly changed – and where do we still fall short? Join our panel of inclusion experts and leaders for a powerful,...
Webinar Summary: Using Data in EDI: Driving Evidence-Based Inclusion Strategies
Using Data in EDI: Driving Evidence-Based Inclusion Strategies One of the common issues clients come to us with is around how to identify what EDI actions they should take that will actually be effective and building more inclusive cultures. And one of the first things we ask them is, “What is your data telling you?”....
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We're always looking for passionate, driven people who want to make a real difference.
Our commitment to fair and inclusive recruitment is at the heart of how we grow our team. We openly advertise all roles and use inclusive recruitment tools to remove bias and ensure a fair, accessible process for every candidate.
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Our commitment to fair and inclusive recruitment is at the heart of how we grow our team. We openly advertise all roles and use inclusive recruitment tools to remove bias and ensure a fair, accessible process for every candidate.
Sign up for our newsletter and follow us on LinkedIn to be the first to hear about opportunities.
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