Why Included?

We help leaders build inclusive cultures where people and performance thrive.
At Included, we believe culture is a strategic asset. When people feel trusted, valued and empowered, they do their best work. We partner with leaders and People teams to shape inclusive cultures that unlock engagement, innovation and measurable impact.

Culture is shaped at the top.
That’s where we begin. We work directly with boards and executive teams to evolve thinking, build accountability and embed inclusion into how leadership happens. Alongside this, we support People functions to align talent, systems and processes - so inclusion becomes part of how the whole organisation works, not just what it says.

We bring evidence. You lead the transformation.
Our work is grounded in data, behavioural science and insight into what drives lasting change. We help you understand what’s holding your culture back, then design focused, practical interventions that deliver results for your people and your performance.

Our team blends sharp thinking with lived and leadership experience.
We’ve worked inside complex systems and at the most senior levels, across business, government and academia. That mix means we bring fresh perspective and practical tools, with the credibility to engage where it counts.

Here’s how we work:
We help you understand the truth of your culture, what’s really happening, not just what’s reported.
We build leadership ownership, because culture doesn’t shift without it.
We support bold, focused action, tailored to your context, designed for impact.

Our story began at the London 2012 Games. It’s evolved ever since.
Our founder Stephen Frost led inclusion at one of the most complex and high-profile events in the world. That experience showed what’s possible when inclusion is done intentionally and systemically. Today, we bring that learning to organisations across sectors translating ambition into lasting, measurable change.

Our Rich History

Included was born from the legacy of the London 2012 Olympic and Paralympic Games, which showcased to the world what true inclusion can look and feel like - and the value it brings to both individuals and organisations. Since then, we’ve been helping clients around the globe move beyond good intentions to meaningful action: understanding the real value of diversity, owning personal responsibility for inclusion, and delivering practical, measurable change through our expert EDI consulting.
https://included.com/wp-content/uploads/2025/04/EU-Dir-Website.png

Our Journey

2012

London Olympic and Paralympic Games shows the world what inclusion can look like.

2013

Frost Included f(i), is established with 3 clients – Harvard University, the International Paralympic Committee and Novartis.

2014

The Inclusion Imperative, a book detailing the inclusion story of London 2012, is published.

2015

f(i) becomes a limited company and the team grows.

2016

The United Kingdom narrowly votes to leave the European Union and Donald Trump is elected to the White House.

2017

Inclusive Talent Management, our second book, wins awards and further recognition for our work.

2018

The team grows further and we increase our expertise in strategy, data and leadership work.

2019

Building an Inclusive organisation is our third book to be published and is again shortlisted for awards.

2020

Launch of our first Impact Report, detailing a decade of building inclusive organisations.

2021

Following a global pandemic and the Black Lives Matter movement, we support a growing number of organisations worldwide. We become Included.

2022

The Key to Inclusion, our fourth book is published. A practical guide to Diversity, Equity and Belonging for individuals, teams and organisations, sharing the practical guidance needed to think differently and make true inclusion a reality.

2023

We launch the Included Impact Index to give organisations an immediate assessment their D&I performance against our maturity framework to enable clients to have the greatest impact as they continue their D&I journey

Latest Insights

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla non risus, accumsan mi sit amet, sagittis du maecenas in.
Coffee Chat: Driving Fairness and Equity in Talent Management
April 25, 2025by included
Coffee Chat: Driving Fairness and Equity in Talent Management
Episode 73 – Driving Fairness and Equity in Talent Management Join Michelle Sequeira, CEO of Included, and Henrike von Platen, CEO of FPI in this engaging coffee talk as they discuss the importance of embedding fairness and equity into talent management processes. Michelle shares insights from her 15 years of experience in embedding fairness into...
Free May Webinar: From Promises to Progress: 2020 Was a Wake-Up Call – Did We Answer?
April 24, 2025by included
Free May Webinar: From Promises to Progress: 2020 Was a Wake-Up Call – Did We Answer?
From Promises to Progress: 2020 Was a Wake-Up Call – Did We Answer? Five years after the murder of George Floyd sparked a global reckoning on racial injustice, we pause to ask: What has truly changed – and where do we still fall short? Join our panel of inclusion experts and leaders for a powerful,...
Webinar Summary: Using Data in EDI: Driving Evidence-Based Inclusion Strategies
April 10, 2025by included
Webinar Summary: Using Data in EDI: Driving Evidence-Based Inclusion Strategies
Using Data in EDI: Driving Evidence-Based Inclusion Strategies One of the common issues clients come to us with is around how to identify what EDI actions they should take that will actually be effective and building more inclusive cultures. And one of the first things we ask them is, “What is your data telling you?”....
https://included.com/wp-content/uploads/2023/06/included-join-us-1.png

Want to know more?

Fill in the details below, and we’ll get right back to you…

    Sign up for our newsletter

    Error: Contact form not found.