About

Included is a global impact-led D&I consultancy founded by Stephen Frost, former Head of Diversity and Inclusion (D&I) for the London 2012 Olympic and Paralympic Games. We exist to build inclusive organisations and a truly meritocratic workplace. That’s our contribution to making the world a better place.

An inclusive world starts in the workplace. We skilfully and positively disrupt and educate the boardroom to help re-engineer organisations to be more inclusive. We are committed to achieving measurable change in the value added to organisations and to the wider world. Rather than simply words on a page, these are lived by the team on a daily basis.

We bring together leaders with deep expertise in D&I, extensive leadership experience in the worlds of academia, business and government, and strong capability in implementing programmes in the public, private and non-profit sectors.

Our theory of change was developed, tried and tested in the unparalleled environment of the Olympic and Paralympic Games. First, we must understand the problem and define our own “why” in a way that makes sense to us and our work. Second, we must take personal responsibility for our own leadership. No-one else can lead for you. Third, we must deliver – focus on concrete actions that are thought-through, personal to us and make a measurable difference to those around us.

History

Included was founded as a legacy of the London 2012 Olympic and Paralympic Games. London 2012 showed the world what inclusion can look and feel like and the value it can bring to individuals and organisations. Ever since, we have helped people and organisations truly understand the value of diversity, take personal leadership responsibility for inclusion, and deliver practical solutions through our global D&I consulting work.
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Our Journey

2012

London Olympic and Paralympic Games shows the world what inclusion can look like.

2013

Frost Included Ltd, f(i), is established with 3 clients – Harvard University, the International Paralympic Committee and Novartis.

2014

The Inclusion Imperative, a book detailing the inclusion story of London 2012, is published.

2015

f(i) becomes a limited company and the team grows.

2016

The United Kingdom narrowly votes to leave the European Union and Donald Trump is elected to the White House.

2017

Inclusive Talent Management, our second book, wins awards and further recognition for our work.

2018

The team grows further and we increase our expertise in strategy, data and leadership work.

2019

Building an Inclusive organisation is our third book to be published and is again shortlisted for awards.

2020

Launch of our first Impact Report, detailing a decade of building inclusive organisations.

2021

Following a global pandemic and the Black Lives Matter movement, we support a growing number of organisations worldwide. We become Included.

2022

The Key to Inclusion, our fourth book is published. A practical guide to Diversity, Equity and Belonging for individuals, teams and organisations, sharing the practical guidance needed to think differently and make true inclusion a reality.

2023

We launch the Included Impact Index to give organisations an immediate assessment their D&I performance against our maturity framework to enable clients to have the greatest impact as they continue their D&I journey

Latest Insights

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Going Unnoticed: The Systematic Exclusion of Black Women over 35
October 31, 2024by included
Going Unnoticed: The Systematic Exclusion of Black Women over 35
As we celebrate Black History Month in the UK, it is vital to reflect not only on historical struggles but also on the ongoing, nuanced challenges of inclusion in the workplace. Groundbreaking new data from Included reveals a concerning trend: Black women over 35 experience significantly higher exclusion across key dimensions of workplace experience. This...
It’s ADHD Awareness Month!
October 31, 2024by included
It’s ADHD Awareness Month!
It’s ADHD Awareness Month! You know what that means, it’s a time to remind ourselves that people with ADHD exist… they could be in your family, right next to you, or even in the mirror! We want to challenge our readers to move beyond awareness, and into action. So, what can you do? If you’re...
Are you ready for the changes to the Worker’s Protection Act?
September 27, 2024by included
Are you ready for the changes to the Worker’s Protection Act?
Employers will have additional responsibility to take “reasonable steps” to prevent sexual harassment in the workplace from 26th October. This includes engaging in training, process and policy reviews, third-party facing mechanisms, and appropriate reporting processes. Failing to actively prevent sexual harassment in the workplace will result in a 25% increased financial compensation for victims in...
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